Good to know

Catering policies

Please read these before you confirm your order.

01

Reserving your date

An advance payment reserves your date, and dates are not held until it is received. Our team will go over payment details with you when you book.

02

Guest count and changes

Please confirm your final guest count and menu with our team before your event. Guests added after that, or on the day of the event, are billed per guest.

03

Cancellations

Once an order is confirmed it is final, and payments are not refundable or exchangeable. If you need to move your date, call us as soon as possible and we will do our best to help.

04

Payment

A 3.5% surcharge applies to payments made by credit card. Business clients can pay by invoice, with net-30 terms available for approved accounts.

05

Sales tax and tax-exempt orders

Sales tax is charged at the local rate for your event. Tax-exempt organizations must provide a valid exemption certificate before the event for the order to be billed without tax.

06

Delivery and travel

Delivery fees depend on distance and are itemized on your quote. Travel for events outside Middle Tennessee is quoted separately.

07

Allergens and dietary labels

Our kitchens handle nuts, peanuts, dairy, eggs, wheat, soy and sesame. Dietary labels on our menus are a guide and are not a guarantee that a dish is free of any allergen. Please tell us about every allergy when you book so we can advise you.

08

Food safety and leftovers

For safety, buffet food should not be left out for more than two hours. Leftovers packed at your request are your responsibility once our team leaves.

09

Alcohol service

Alcohol is served only to guests 21 and over with valid ID. Our bartenders may refuse service to anyone who appears intoxicated.

Begin planning

Ready to reserve your date?

An advance payment holds the calendar. Share your details and we will walk you through the next steps.