Best Indian Restaurant 2025 and 2026
How Royal Caterers uses the details you share when you browse this site, request a quote, or place an order.
Updated November 1, 2026
Royal Caterers is the catering division of a family of Nashville restaurants. This policy covers royalcateringnashville.com, the quotes and orders you place with us, and the messages you send by phone, email, or WhatsApp.
You can reach us at [email protected], (615) 829-4411, or 2703 McCampbell Ave, Nashville, TN 37214.
When you request a quote or ask a question, we collect the details you type into the form: your name, phone number, email, occasion, date, guest count, venue or city, service style, cuisine, and any note you add.
When you place an online order, or confirm an order by phone, email, or WhatsApp, we also keep what we need to cook and deliver it. That includes the event or delivery address, the date and time, the guest count, the menu or package you choose, setup or staffing requests, and billing details for the deposit or the final invoice.
If you tell us about allergies, religious dietary needs, or other food restrictions, we keep those notes with the order so the kitchen can prepare the food safely. We use them only for that order.
If you call, email, or message us on WhatsApp, we keep the conversation so we can answer you and complete the booking.
An online order is handled the same way as an order you place with our team directly. We use the menu, guest count, address, and timing to prepare the food, schedule delivery or service, and send you updates about that order.
A deposit reserves your date. Card payments include a 3.5% surcharge. Approved business accounts may pay by invoice. We do not ask you to type a full card number into the quote form on this website. When a card is charged, the payment service that processes it handles the card details. We keep a record of the amount, the date, and the order it belongs to so we can receipt the payment and keep our accounts.
Sales tax is charged at the local rate. If you send a tax-exemption certificate, we keep it with the order so we can bill it correctly.
Confirmed orders and payments follow our catering policies. Those records stay with the booking even if you later ask us to delete a marketing note.
We use your information to reply to you, build a menu and quote, cook and deliver the order, staff the event, take payment, and fix a problem with that same booking.
We do not sell your personal information, and we do not use it for unrelated advertising.
Order details are shared with the kitchen and service staff who are preparing that event. Payment details needed to complete a charge are shared with the payment service we use.
If you contact us through WhatsApp, email, Facebook, Instagram, or Google, that company receives what you send them under its own policy. Links to those sites leave this website.
We may also share information if the law requires it, or to protect our guests, our staff, or the business.
We keep a quote until the event has passed or you tell us you no longer need it. We keep confirmed orders, invoices, and payment records for as long as we need them to run the event and to meet tax and accounting requirements.
You can ask us to correct a detail, or to delete a quote that has not been confirmed. Email [email protected] or call (615) 829-4411. We will tell you if a record has to stay because the order is confirmed or because we must keep it for our accounts.
The quote form sends your details only when you choose Email or WhatsApp on the confirmation step. Until then, what you type stays in your browser.
We do not use advertising cookies. This site can store two choices on your device: the design preview you select, and a larger text size if you turn that on from the accessibility button. You can clear both by clearing this site's data in your browser.
Our website host may keep ordinary technical logs, such as your browser type, the pages you open, and your IP address, to keep the site available and secure.
This website is for people planning an event. It is not directed at children under 13, and we do not knowingly collect their information. Alcohol service, when it is part of an event, is only for guests 21 and over.
If we change this policy, we will update the date at the top of this page. The version you see here is the one that applies to a new quote or order.
Catering terms for deposits, cancellations, and food safety are on our policies page.
